Refund and Return Policy

At Realmmint™, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a 30-day return policy, giving you 30 days from the date you receive your item to request a return.

Eligibility for Returns

To qualify for a return, your item must meet the following conditions:

  • Original condition: The item must be unworn, unused, with tags, and in its original packaging.
  • Proof of purchase: A receipt or order confirmation must be provided.

How to Start a Return

To initiate a return, contact us at info@realmmint.com. Once your return request is approved, we’ll provide a prepaid return shipping label and detailed instructions for sending your item back.

Important: Returns sent without prior approval will not be accepted.

Return Address:
Realmmint Returns
1234 Innovation Lane
Austin, Texas 78701, United States

If you have any questions about returns, reach out to us at info@realmmint.com.

Damages and Issues

We ask that you inspect your item upon delivery. If your item is damaged, defective, or incorrect, please contact us immediately so we can resolve the issue as quickly as possible.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Perishable goods (e.g., food, flowers, plants)
  • Custom or personalized products
  • Personal care items (e.g., grooming tools)
  • Hazardous materials (e.g., flammable liquids or gases)

Additionally, we cannot accept returns for:

  • Sale or clearance items
  • Gift cards

If you’re unsure about your item’s eligibility, please contact us at info@realmmint.com.

Exchanges

Need a different size, color, or item? The fastest way to exchange is to first return your original item. Once your return is approved, you can place a new order for the replacement item.

European Union 14-Day Cooling-Off Period

For orders shipped to the European Union, you have the right to return or cancel your order within 14 days for any reason and without justification. Items must be unworn, unused, with tags, and in their original packaging. Proof of purchase is required.

Refunds

Once we’ve received and inspected your returned item, we’ll notify you about the approval status of your refund. If approved, your refund will be issued to your original payment method within 10 business days.

If it’s been more than 15 business days since your refund was approved and you haven’t received your funds, please contact us at info@realmmint.com.

We’re here to make every part of your shopping experience—before, during, and after your purchase—as seamless and satisfying as possible.

Thank you for choosing Realmmint™!